Common Queries

How can I place an order?

To place an order, simply browse our collection and add your desired items to the shopping cart. Once you have selected all the products you wish to purchase, proceed to the checkout page. Follow the instructions to provide your shipping details and payment information. After confirming your order, you will receive an email confirmation with the order details.

What are your accepted payment methods?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. You can select your preferred payment method during the checkout process.

What is your shipping policy?

We offer free shipping for all orders, with delivery times varying based on your location. We also provide options for expedited shipping at an additional cost. Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the delivery status.

How can I track my order?

To track your order, use the tracking number provided in the shipping confirmation email. You can enter this number on our website's designated tracking page or on the shipping carrier's website to get real-time updates on the status and location of your package.

What is your return and refund policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund policy within 30 days of the purchase date. Please ensure the item is in its original condition and packaging. Once we receive the returned item, we will process your refund back to your original payment method. For more details, please visit our Returns and Refunds page.